Canadian Oil Sands
Preparing one of Canada's largest oil companies for sustainable growth through operational excellence and continuous improvement
Context and Challenge
- One of the pioneers in modern oil sands technology, looking to steadily expand the production footprint in Northern Alberta.
- A combination of established SAGD operations combined with a rapidly growing plant, both of which have unique operational improvement needs.
- Leadership looking to develop a "common way of working" that avoids the extremes of rigid, mechanical standards and procedures and a loose, multiple-ways-of-doing-things approach to operations.
- Stretching commitments to deliver results in the areas of: Production, Unit Cost, Operating Efficiency and HSE.
- Operational Excellence Foundation phase designed to develop a vision for a common way of working and to enroll the organization in the journey, followed by a result-focused Delivery phase aimed at building sustainable capability.
- Leveraged program with Evolve consultants working side-by-side with an internal team to develop their capability.
- Focused efforts on control room optimization, group problem solving, front-line coaching and the systematic elimination of waste, variation and complexity in the operation.
- Building a common, enterprise-wide Operational Excellence Framework with an initial focus on: Production & Optimization, Cost Excellence, Maintenance & Reliability, Leadership & Management and Human Skills & Performance.
- Delivered a 20:1 return in 12 months.
"Working with a team of dynamic people toward a set goal leads to success. I have learned that change brings fear, but not changing can be more scary."
~ Communications Team Leader