We developed this integrated approach to change, as it is our experience that all of these dimensions are necessary, and change efforts too often don’t focus on all five areas. While a focus on results, processes and systems is necessity for all initiatives, many miss the critical point that ultimately, the business is only going to make sustainable improvements if its leaders and managers can inspire, motivate and support its people to achieve more.
We believe it’s the way you work on all these areas in concert, in the context of the real challenges you face, that makes change effective and also creates the basis for organizational learning. Thus, not only creating sustainability, but the ability to more effectively take on new challenges in the future.
"Working with a team of dynamic people toward a set goal leads to success. I have learned that change brings fear, but not changing can be more scary."