Supply Chain Management (SCM) is the movement of materials as they flow from their source to the end customer. The steady, reliable and cost-effective supply of materials and services from vendors and suppliers is critical for operational excellence. Supply Chain Management includes optimizing functions such as procurement strategy, purchasing, operations, storage, transportation, planning, marketing and take-away management. It also includes the people, processes, activities, information and resources involved in the execution of each of these functions along the value stream.
Achieving excellence in SCM means taking a holistic view of the end-to-end value stream and continuously looking at ways to reduce waste and variation and increase flow and efficiency in the supply of goods, services and product. It means focusing on optimizing performance through integrated planning and communication, robust contractor management, clarity of customer requirements and rigorous attention to lead times and quality of delivery.
"The program provided a framework that enabled us to understand key issues and to confront them."